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Can only see reporting on first defined VMware server in Web 2.0 interface, Advanced interface is fine.

Hi -
We recently added 2 VMware servers for OS monitoring by Longitude. I noticed that reports are only selecting the VMWare environment that was defined to Longitude for reports in the WEB 2.0 interface. I can select either VMWare environment for Application reports under the Advanced interface. Both computers are generating VMware events. Reports for Window and UNIX OS applications select all the defined computers then allow drill down capabilities.
Am I missing something?

Thanks

How do I view my reports to PDF?

In 7.1, Longitude reports can be emailed in PDF format.

A property has to be changed to get the reports in PDF format.

Go the Advanced UI
Go to Administration -> Component Management -> Manage Longitude Properties
Click on the WebUI
Click on Advanced
Scroll to the bottom
Change the property of GeneratePDFReport to yes
Then click Save changes

Now when a report is emailed you should get a PDF file attached.

Detailed SQL server report problem

If I am viewing a detailed report for SQL2008, such as the Buffer Cache Detail for SERVERXYZ and on the left hand bar click on another server and then click run, it switches to that server. However, if that server has a named instance, that named instance is not carried over to the report parameters and I receive a "There is no data currently available for some of your charts or tables." In the header, I see the instance is still default.

Publishing Reports

I am interested in running a sla report on a regular basis which is then published to the web so that any interested parties can view the report.

Ideally I would like to be able to publish this report to our own website, but if that is not achievable publishing the reports to the Heroix website would be fine. I can not find any tutorial videos on this subject nor any help in the user guide.

I would really appreciate a little direction in how I might accomplish this task.

Thank you in advance for the help.

--Mitch

6.2: SLA reports display no data if time selection is used

To speed up SLA reports in Longitude 6.2.1, the data for the report is first summarized and written to a summary table - reports are run from this summary table.

If you try to run a report that does not use the same time selections written to the summary table, the report will display an error message that data is missing. Reports without a time selection (running from 00:00 --> 23:59) will display without this error.

To display SLA reports for specific time periods, define the SLA collection times to only be during the times of interest.

6.x: Syntax error in report definition created by SNMP Studio

Longitude's SNMP Studio has an option to create reports based on queries against Longitude's SAP database. Longitude 6.1 and higher use a newer version of the database which may produce a syntax error if a column alias is used in a "group by" in the query. For example, the original definition may have:

group by md.manageddevicedns, mobject

as the "group by" clause in the query, where mobject is defined in the select statement as: "select mo.objectname as mobject". The query should be modified to:

group by md.manageddevicedns, mo.objectname

6.2: Unable to drill down on event annotations

Unable to drill down on the event annotation pin in a detail report using Longitude v6.2:

You attempted to click on the event annotation pin and nothing appears to happen. This is a problem when you configure the report to display the legend below the graph. The drill down works on the event annotation pin when you configure the report to view the legend in the graph.
To fix this issue, please do the following :

6.2, Build 493: Error occurs after drilling on a report

The following error is occurring when you attempt to drill down on a report using Longitude v6.2 build 493:

You attempted to access a page that does not exist. Please contact Heroix support if the problem persists.
HTTP Error code: 400
Request: /webui/Displays/Reports/ReportRun/linkReport.do
Message: Invalid path /Displays/Reports/ReportRun/linkReport was requested

To fix this issue, please do the following:

Which VMware reports

Hi - I'm new to Longitude; which reports show the VMware host memory allocation?

kb87: SQLServer Cache reports show greater than expected cache hit %

SQLServer Cache reports display the Buffer Manager:cache hit percentage, rather than the Cache Manager:cache hit percentage.

The values in the report correspond to the "Buffer cache hit ratio" counter of the BufferManager object for the SQLServer instance in Performance Monitor.