IE

If you configure Heroix Longitude to use RSA Authentication , you will need to configure remote agents to allow connections from the Management Station by saving the Management Station's certificate file to the agents. Downloading the Management Station’s certificate using Internet Explorer will be unsuccessful if the Management Station is also configured to use HTTPS. In this case, trying to download the certificate results in an error like the following:

"Internet Explorer cannot download about.do?certificate=yes from
server.domain.net"

A known issue where the resources, such as images and JavaScript files, referenced in the html of the main Web UI JSP page are not loaded by Internet Explorer can be avoided by accessing the HTTPS site directly, rather than accessing the HTTP site and getting redirected to the HTTPS site. Access the HTTPS site directly at:

https://ManagementStationName:7238/

When a variable is inserted into the Full Text generated event field of a Correlated Event using Internet Explorer, the variable will always be appended to the end of the existing text, no matter where the cursor was positioned prior to the insert. This is not a problem with Firefox. Heroix is investigating how to resolve this issue for a future release.