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Actions


Rules triggered by Events.

What to do after you install Longitude sticky icon

The Longitude Quick Start Guide provides more details and pictures, but the following is a quick overview of what to do after installation:

1) License the Management Console

6.1.2: Action rule won't save with certain email addresses

Unable to save an email address with the following domain, @txt.att.net, in Longitude 6.1.2 or older
To fix this issue, please do the following :

kb32: How to suppress events during certain times of the day

If you have a known period of high resource usage for a device, and would like to delete Longitude events during that period, you can use a Delete action in a Longitude Action rule to remove the Events from the Event Monitor before they trigger any other actions. For example, deleting high Disk IO events for a backup server from from 3-5AM daily.

To set this up:

  1. Create an Action rule
  2. Select the Event that you would like to delete, and the monitored device or devices

kb25: Public-key authentication for Execute OS command action

Public-key authentication is available for the Execute OS command in action rules and correlated events. To configure this:

  • The statistics server used for the monitored computer will execute the OS Command - it will need to be configured to use the SSH key. See kb95: Configuring public-key authentication for SSH based collections for details on configuring the statistics server to work with SSH Keys.
  • Enter the Login User and the key that has been configured for that user

kb23: DOS shell commands cannot be run directly from Longitude actions

DOS internal commands are loaded from command.com when the OS is booted, and stored in system memory. These internal commands (e.g. DIR, DATE, ECHO, COPY, DEL, etc.) cannot be executed directly from Longitude actions. To execute DOS internal commands from Longitude actions, either create a batch script or precede the command with cmd /C as in: cmd /C DIR

kb22: Issue inserting variable into the full text of a correlated event using IE

When a variable is inserted into the Full Text generated event field of a Correlated Event using Internet Explorer, the variable will always be appended to the end of the existing text, no matter where the cursor was positioned prior to the insert. This is not a problem with Firefox. Heroix is investigating how to resolve this issue for a future release.