Alert

Is there a text or database log of alerts that get mailed out to users? We had a CorrelatedEvent set up that basically executed a stored procedure in a database which returned a 0 or 1 based on the age of the most recently inserted record in a table. Based on the value returned an email alert was to be sent out, however we had an episode where there was no data inserted into the table. Viewing the SLA, this CorrelatedEvent showed as Unacceptable, however, no one received an email alert about this event, even though an Action was set up for this event with a list of email ids.

Is there a way to configure an action rule to execute a stored procedure on a specific SQL Server, preferably with insertion of parameter values?

Longitude works by collecting a specified set of data for each Application you configure. After the data is collected, it is evaluated and Events are created if the data does not meet specified thresholds. For example, the Windows Application will collect CPU data, and Events will be created when the CPU usage on a device is too high.

These Events are visible in the Event Monitor, and can be used to trigger Action Rules or Correlated Events that will send notifications for the problems via email, text message, pager message, SNMP Trap, or will execute an OS command.

If you receive an email about an event, but it doesn't appear in the Event Monitor, it's probable that the event has expired because the problem is no longer occurring. In order to see problems that occurred in the past, but may not be occurring now, you need to also view the expired events by unchecking the "Open Events" option.

If you have US Cellular and you are unable to receive text messages from Longitude you will need to update your PhoneProviders.xml file. US Cellular has recently changed their host which has prevented longitude from sending text messages to US Cellular subscribers.

Please Navigate to Longitude\Tomcat\Webapps\WebUI\Config\webui_phoneproviders.xml

Open the file with wordpad or notepad and find the following on the page

SMSAction Name="US Cellular" Host="mx-1.uscc.net" Domain="email.uscc.net" PhoneNumber=""

Modify the Host field as follows...

Running Heroix Longitude 6.1.2 (build 337)

This inconsistency in the webui leaves me confused as well as making it difficult to /delete/ Monitored computers though I can easily /add/ Computers to be Monitored:

Where Computers are to be selected for Monitoring, the comma-delimited field is blank though Computers are being monitored, and in the Monitored Computers drop-down, the monitored computers are not checked according to the "Gears" view where I do see all monitored Computers by Application. See Home | Monitoring | Manage Monitoring | Monitor Application

Longitude can be configured to send SNMP traps as an alert. The trap destination is configured under Administration --> Component Management --> Manage Longitude Properties --> Rule Engine --> Advanced --> SNMPSendHost. This page can also be used to configure the SNMP Community, Enterprise OID, and port number to use when sending traps.