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kb72: Unable to view Longitude using SSL with Firefox 3.x

The default certificate used by Longitude for the https Monitoring Console is self-signed. Some browsers will allow you to accept the certificate to view the Web UI, but Firefox 3.x and other browsers will not allow you to accept a self-signed certificate.

To work around this, you can configure the Longitude Web UI to use a certificate generated by a certificate authority trusted by Firefox. Details on how to configure Longitude to use a trusted SSL certificate are found in kb69: Using a trusted SSL certificate with Longitude's Web UI.

kb91: Certificate download fails when using IE and http

If you configure Heroix Longitude to use RSA Authentication , you will need to configure remote agents to allow connections from the Management Station by saving the Management Station's certificate file to the agents. Downloading the Management Station’s certificate using Internet Explorer will be unsuccessful if the Management Station is also configured to use HTTPS. In this case, trying to download the certificate results in an error like the following:

"Internet Explorer cannot download about.do?certificate=yes from
server.domain.net"

kb58: Problems loading Web UI using HTTPS redirection

A known issue where the resources, such as images and JavaScript files, referenced in the html of the main Web UI JSP page are not loaded by Internet Explorer can be avoided by accessing the HTTPS site directly, rather than accessing the HTTP site and getting redirected to the HTTPS site. Access the HTTPS site directly at:

https://ManagementStationName:7238/