6.2: SLA reports display no data if time selection is used

To speed up SLA reports in Longitude 6.2.1, the data for the report is first summarized and written to a summary table - reports are run from this summary table.

If you try to run a report that does not use the same time selections written to the summary table, the report will display an error message that data is missing. Reports without a time selection (running from 00:00 --> 23:59) will display without this error.

To display SLA reports for specific time periods, define the SLA collection times to only be during the times of interest.