kb82: Registration of Longitude application fails with systeminfo Logon error

If the registration of a Longitude application fails and the error message indicates that the systeminfo command could not be executed due to a logon failure, check the DCOM settings on the computer you are trying to monitor, as follows:

1. Make sure the “Distributed Transaction Coordinator” service is started.
2. Run DCOMCNFG on the target.
3. Expand Component Services until you see My Computer.
4. Right-click My Computer and select Properties.
5. Go to the Default Properties tab and make sure the box is checked for "Enable Distributed COM on this computer." Click OK.
6. Display the Default Properties tab again - the Default Authentication Level should be Connect and the Default Impersonation Level should be Identify.

****Please note:
A reboot may be needed on the monitored system for these changes to take effect.
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