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kb74: Unix\Linux collections fail to register
Please see the requirements below if collections fail to register when you add the Unix application:
- The computer must support SSH or rexec access. If SSH is not enabled, then rexec is used.
Note: Some SSH implementations may prohibit root from logging in to the system directly. You can use a non-root account to collect Unix metrics in most cases. - If you configure Longitude to collect statistics from the computer as root, the computer must not be configured to disallow remote access as root.
- AIX computers may require host name resolution for the Longitude agent monitoring them. You may need an entry in the /etc/hosts file on the AIX server for the Longitude agent.
- Longitude collections make use of sysstat utilities (iostat, sar, mpstat, etc). If sysstat is not installed on the managed device, the application will fail to register.
- For Linux, sysstat 6.0.2 through 7.0.1 is supported. You can determine the version of sysstat on Linux, by using the -V flag with the sysstat commands (e.g. sar -V)
- Some versions of SUSE Linux disable password authentication for SSH. To enable password authentication, edit /etc/ssh/sshd_config to change:
PasswordAuthentication no
to:
PasswordAuthentication yes
After making the edit, restart the ssh daemon.
****Note:
The Longitude Web UI has additional information on using the Unix application in Help >> Help Contents >> Applications >> Configuration >> Monitoring Unix and Linux.
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