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Down SLA details not displaying correctly in IE


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Susan - Heroix
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Joined: 10/16/2009

There can be a problem viewing the detail page for a down SLA in IE - when you try to get the details, the status bar will display "Downloading data http://0.0.0.0/...", and then the display an incorrect detail report.

The work around for the "Downloading data http://0.0.0.0/..." message in IE for SLA details is:

1) Hit Ctrl-F5 - you should see "Done" in the status bar
2) Click the "Back" button in the browser
3) Now you should either see the correct page, or a "Webpage has expired" page
4) If you see "Webpage has expired": click "Back" button on the browser, and re-run the report.