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What permissions are needed for WMI based collections?


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Susan - Heroix
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Joined: 10/16/2009

Longitude collects data on Windows applications through WMI, and the account used by the Statistics Server Service contains the permissions needed for the WMI collections. To collect WMI data, the Statistics Server account needs to have Local Administrator permissions on the Windows computer it's connecting to. In order to change the account used by the Statistics Server, change the account used by the service in the Windows services applet, and restart the service.

If you need to use more than one account to collect data, you can deploy Longitude agent installs, which will set up the Statistics Server and Upgrade Manager services only, and the Statistics Server Service can be configured to use a different account with the necessary permissions. A Longitude agent can also be installed on Linux computers, but Linux agents will not be able to collect WMI data.